Privacy Policy

This Privacy Policy describes the information practices of REPLACE_WITH_LEGAL_COMPANY_NAME (“Company,” “we,” “us,” or “our”) in connection with REPLACE_WITH_WEBSITE_DOMAIN , related landing pages, project surveys, partner-offer pages, request forms, and other online services that link to this Policy (collectively, the “Services”).

The Services help homeowners and other authorized property decision-makers request information about residential window replacement or installation projects and connect with participating window, home-improvement, financing, or related service providers.

By using the Services or submitting information through them, you acknowledge the practices described in this Privacy Policy. Your use of the Services is also subject to our Terms of Use and any disclosures presented where information is collected.

We may collect personal information directly from you, automatically from your device, from advertising or referral sources, and from service providers that support the Services.

Information collected through project forms

When you complete a survey or form, we may collect the information needed to evaluate and route your project, including whether it appears to meet a provider’s geographic, property, project-type, or minimum window-count requirements.

Consent-certification information

We may use TrustedForm or similar technology to document the webpage, date, time, device, IP address, consent language, and form interaction associated with a request. This information may be retained or shared to document the origin and scope of your consent.

Sensitive personal information

The Services are not designed to collect Social Security numbers, government identification numbers, bank-account credentials, payment-card numbers, medical records, or passwords. Please do not submit such information through project-description fields.

We may obtain personal information from the following sources:

• Directly from you when you complete a form, select an offer, communicate with us, or submit a privacy request.
• Automatically from your browser or device through cookies, pixels, scripts, logs, and similar technology.
• From advertising networks, search engines, social-media platforms, publishers, affiliates, and referral sources.
• From participating providers, contractors, CRM systems, communications platforms, consent-certification providers, and lead-distribution systems.
• From publicly available sources and data-verification, fraud-prevention, address-validation, or identity- verification providers.

We may combine information obtained from these sources with information you provide directly to create or maintain a project inquiry, prevent duplicate submissions, evaluate campaign eligibility, and improve the Services.

We may use personal information to:

• Receive, process, validate, and respond to your window-project or partner-offer inquiry.
• Determine whether a project appears to meet geographic, project-type, minimum-window, property, or campaign requirements.
• Match or route inquiries to participating window, installation, home-improvement, financing, or related providers.
• Honor your stated provider preference, including a request to prioritize an associated provider or present other available options.
• Permit participating providers and representatives to contact you about products, services, estimates, consultations, appointments, offers, or financing.
• Send administrative, transactional, service, marketing, or follow-up communications.
• Maintain consent, attribution, lead, communication, and delivery records.
• Detect duplicate, fraudulent, automated, unauthorized, abusive, or otherwise invalid submissions.
• Operate, secure, analyze, test, troubleshoot, personalize, and improve the Services.
• Measure marketing performance, campaign effectiveness, provider availability, and user engagement.
• Comply with legal obligations, enforce agreements, respond to lawful requests, and protect rights, safety, property, and security.

We may create aggregated, statistical, or deidentified information that is not reasonably capable of identifying you and use it for analytics, reporting, forecasting, service improvement, or other lawful purposes.

We may disclose personal information to the following categories of recipients:

Project matching and lead distribution

When you submit a project inquiry, we may disclose it to one or more participating providers that may be able to serve the project. Provider selection may depend on your stated preferences, ZIP code, location, project type, window count, provider capacity, campaign criteria, and other routing factors.

Sale or sharing under state privacy laws

Certain state privacy laws define “sale” or “sharing” broadly and may treat some lead distribution, advertising, analytics, cookie, or cross-context behavioral-advertising activities as a sale or sharing of personal information, even when no money is exchanged for the information. Where required, you may request to opt out through the privacy-request process below or through an available browser preference signal.

When you submit a form and provide the requested consent, you may authorize us, our service providers, and participating window or home-improvement providers to contact you regarding your inquiry.

Communications may include telephone calls, text messages, prerecorded messages, automated technology, email, or other electronic communications. Message frequency may vary. Message and data rates may apply. Consent to marketing communications is not a condition of purchasing goods or services.

Revoking or limiting communications

• Reply STOP to a marketing text message to request that text messages from that sender stop.
• Use the unsubscribe link in a marketing email to request removal from that sender’s marketing-email list.
• Tell a caller that you do not wish to receive further marketing calls from that caller.
• Contact us through the methods listed below to submit a consent-revocation or do-not-contact request.

Because participating providers may maintain separate communication systems and records, you may need to direct an opt-out request to each provider that contacts you. Transactional or legally required communications may continue where permitted.

We and third parties may use cookies, pixels, tags, software-development kits, local storage, server logs, and similar technologies to operate and secure the Services, remember preferences, understand website use, measure marketing, attribute inquiries, detect fraud, and support advertising.

Technology categories

• Essential technology: supports core website operation, security, fraud prevention, form processing, and requested features.
• Analytics technology: helps measure traffic, page use, visitor interactions, campaign effectiveness, and website performance.
• Advertising technology: may support ad delivery, audience measurement, attribution, retargeting, or interest-based advertising.

Your browser or device may permit you to delete or block cookies, restrict tracking, limit location access, or reset advertising identifiers. Blocking certain technologies may affect website functionality or our ability to recognize your preferences.

Do Not Track

Some browsers transmit a “Do Not Track” signal. Because there is not a single universally accepted standard for responding to every Do Not Track signal, the Services may not respond to that signal in all circumstances. We may recognize legally required opt-out preference signals, including Global Privacy Control, where applicable.

Depending on where you live and whether an applicable law covers our processing, you may have some or all of the following rights. These rights are subject to legal limitations, exceptions, verification requirements, and retention obligations.

Verifying requests

We may need to verify your identity, authority, residency, or relationship to the information before completing a request. Verification may involve matching information you provide with existing records or requesting additional information reasonably necessary to prevent unauthorized access or deletion.

Authorized agents

Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and may separately confirm the request with you.

Requests involving participating providers

We may not control information independently retained by a participating provider. You may need to submit a separate request directly to each provider that received or independently collected your information.

Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including processing and routing inquiries, maintaining consent and attribution records, managing communications, preventing fraud and duplicate submissions, resolving disputes, enforcing agreements, supporting audits, and satisfying legal, tax, accounting, and compliance obligations.

Retention periods may vary according to the type of information, the nature of the relationship, the purpose for collection, legal requirements, provider agreements, litigation holds, and security needs.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission, storage system, website, database, or security measure can be guaranteed to be completely secure.

Use care when submitting information online and avoid including confidential financial, medical, government-identification, or account-credential information in open-text project fields.

The Services are intended for adults seeking information about residential window or home-improvement projects. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has submitted personal information through the Services, contact us using the information below so we can review the situation and take appropriate action.

The Services may contain links to external websites, financing resources, participating-provider pages, social-media platforms, or other third-party services. This Privacy Policy does not govern the privacy practices of those third parties.

Participating providers may independently collect information during telephone calls, text conversations, appointments, consultations, measurements, financing applications, estimates, contracts, installation, or service interactions. Review the provider’s own privacy notices and terms before providing additional information.

We are not responsible for the content, security, privacy, availability, or information practices of external websites or independently operated services.

We may update this Privacy Policy periodically to reflect changes in our Services, providers, technology, business practices, legal requirements, or information practices.

When we update the Policy, we will revise the “Last Updated” date. Where required, we may provide additional notice or obtain consent before materially different uses of previously collected personal information.

Review this Policy periodically to understand the practices that apply when you use the Services.

Questions about this Privacy Policy or our information practices may be directed to: